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Navien Pro · factory authorized

Navien Boiler & Tankless Water Heater Service

Combi boilers, heating boilers and tankless water heaters — diagnostics, maintenance, installation and system integration from a Navien Pro.

If your unit is showing an error code, send a photo of the display and the unit label.

Wall-mounted high-efficiency tankless water heater and combi boiler installation

Navien expertise

High-efficiency equipment needs correct setup

Navien condensing boilers and tankless water heaters are sophisticated equipment. Most of the problems we see come from gas supply, venting, condensate drainage, water quality, piping and control setup — not from the unit itself.

Navien is one of our areas of specialized expertise — not the limit of what we service. The same diagnostic approach applies to every boiler and water heater we work on.

Common Navien service calls

Navien error codes
Ignition, flame, venting, water flow and temperature sensor faults.
Navien boiler losing pressure
Expansion tank, relief valve, leaks or system fill problems.
No hot water or fluctuating temperature
Flow, scale, gas supply, recirculation or settings.
Combi heating problems
Heating and domestic hot water priority, zoning and thermostat setup.
Condensate problems
Blocked traps, neutralizers and drain routing.
Annual maintenance
Cleaning, descaling, combustion check and safety verification.

Professional service evaluation

How service works

  1. 01

    Request service

    Tell us what's happening and send photos of the equipment if you can.

  2. 02

    Professional evaluation

    We inspect the actual equipment and determine the problem and the appropriate solution.

  3. 03

    Restore the system

    When possible, we repair it properly and explain what we found. You approve the work before it proceeds.

What to expect from a service visit →

You don't have to know what's wrong

Need HVAC help?

Heating • Cooling • Boilers • Heat Pumps • Ductless • HVAC/R • Controls

Tell us what the system is doing. We'll evaluate it, explain what we find, and help you decide the right way forward.

Request Service Call Air Mechanical (646) 657-5775

Queens • Brooklyn • Nassau County • Long Island